1. Introduction

Welcome to Relm! These Terms of Use ("Terms") govern your access to and use of Relm’s services, including our website, mobile applications, and any other services provided by Relm (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Data Collection and Storage

2.1 Chats and Communication

Storage of Chats: We store all chat communications conducted through our Services unless you explicitly opt out. This helps us improve our services and provide better customer support.

Storage of Email: We store your email address to facilitate communication and provide you with updates about our Services.

2.2 Profile Enrichment

Third-Party Data Providers: To enhance your user experience, we may enrich your profile using information obtained from third-party data providers based on your email address. This helps us tailor our Services to better meet your needs.

2.3 Location Data

Location Information: If you allow location access, we will store your location data. This enables us to provide location-based services and recommendations.

2.4 Device Information

Device Identifiers: We store your device ID and other related device identifiers to ensure the security of our Services, improve user experience, and deliver personalized content.

2.5 Audio Files and Transcriptions

Microphone Access: With your permission, we may access your device’s microphone to capture audio files. These audio files, along with their transcriptions, will be stored to enhance our Services and provide accurate transcriptions for your convenience.

3. Data Usage

3.1 Personalized Recommendations

We utilize the data collected from your interactions, profile, location, and device to offer personalized recommendations and improve the relevance of the content you receive.

3.2 Sharing with Third Parties

For business purposes, your data may be shared with third-party partners. These partners are contractually obligated to handle your data securely and in accordance with applicable laws.

4. User Responsibilities

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Prohibited Conduct: You agree not to use our Services for any unlawful purpose or in a manner that could harm our Services or interfere with any other party’s use of our Services.

5. Opt-Out and Data Management

Opt-Out Options: You have the right to opt out of data storage options where applicable. You can manage your data preferences and settings within our platform.

Data Access and Deletion: You can request access to the data we hold about you and request its deletion by contacting us at info@relm.ai.

6. Security

Data Protection: We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

7. Changes to Terms of Use

Updates: We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Terms on our website. Your continued use of our Services after any changes indicates your acceptance of the new Terms.

8. Termination

Right to Terminate: We reserve the right to terminate or suspend your access to our Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of our Services, us, or third parties, or for any other reason in our sole discretion.

9. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Relm shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use or inability to use the Services.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which Relm is headquartered, without regard to its conflict of laws principles.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at info@relm.ai.

By using Relm, you acknowledge that you have read, understood, and agree to these Terms of Use.